how can we help?

This page provides help with the most common questions about our brand. If you have a more specific question please use the chat box and we will get back to you.

Are your products Recyclable?

We aim to use as many recyclable materials as possible, so everything apart from the labels on the bottles can be recycled.

Bottles: our bottles are made of glass so can be fully recycled.

Boxes: our packaging is recyclable, including the packaging peanuts.

Postage Bags: our bags are made of sugarcane and can be recycled.

Are your products Cruelty Free?

Yes, our products are not tested on animals at any stage.

Are your products Vegan Friendly?

Yes our products contain no animal product.

Do your products contain Parabens, Sulphates or Petrochemicals?

We use the best quality ingredients in all our products. That means using no Parabens, SLS or nasty chemicals. Bath time should be kind to your skin as well as your mind and body.

Are your products made in the UK?

Yes, we source and manufacture all of our products in the UK.

How many baths will I get from my order?

Kits: you should get around a months worth of bathing if you have two baths a week.

500ml bottle of Soak: you should get around 8 baths worth from 1x 500ml bottle of Soak.

100ml bottle of Soak: you should get around 2 baths worth from 1x 100ml bottle of Soak.

400g bottle of Salt: you should get around 4 baths worth from 1x 400g bottle of Salt.

I have sensitive skin, will your products be right for me?

Yes, we use the kindest possible ingredients in all our products.

BAVE SOAK is free from SLS, Parabens, Propylene Glycol, Silicone & Artificial Colours.

Our Salts all have properties that benefit the mind, body and skin also.

How long will my order take to arrive?

UK: All orders will be dispatched for free within 2 working days with 2-3 working days delivery with Royal Mail.

EU: All orders will be dispatched for £10 within 2 working days with 4-7 working days delivery.

Where do you ship to?

UK: All orders will be dispatched for free within 2 working days with 2-3 working days delivery with Royal Mail.

EU: All orders will be dispatched for free within 2 working days with 4-7 working days delivery.

Rest of the World: If we don't ship to your territory please email us and we can arrange special delivery.